Depobos is committed to protecting your personal data. This Policy explains exactly what information we collect, how we use it, who we share it with, and the rights you hold over your own data.
Depobos ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at https://depobos.cam. We are committed to safeguarding the privacy and personal data of every individual who visits, registers with, or otherwise interacts with the Depobos Platform.
This Privacy Policy ("Policy") describes in clear terms: the categories of personal data we collect from users ("you", "Player", "User"); the purposes for which we process that data; the legal bases on which we rely to do so; our data retention and security practices; and the rights available to you in respect of your personal data.
By registering an account or continuing to use the Depobos Platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact our support team to request Account closure.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together govern your relationship with Depobos. In the event of any inconsistency between this Policy and our Terms & Conditions on a privacy-related matter, this Policy takes precedence.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
Depobos collects Personal Data across several categories depending on the nature of your interaction with the Platform. The table below summarises the principal data types collected:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, state, postcode) | Registration, KYC, support |
| Financial Data | Payment method details (e-wallet ID, bank account number, crypto wallet address), transaction history, deposit and withdrawal amounts in MYR | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation data (country/city level) | All site visits |
| Account & Gaming Data | Username, account balance, betting history, game session logs, bonus claims and wagering progress | Account use, gameplay |
| Communication Data | Support chat transcripts, email correspondence, feedback submitted | Customer support interactions |
| Compliance Data | KYC documents (MyKad scan, proof of address, payment method proof), self-exclusion preferences, responsible gambling settings | KYC, responsible gambling tools |
We do not intentionally collect special categories of sensitive Personal Data (such as health information, racial or ethnic origin, or biometric data) except where strictly required for regulatory compliance, such as processing a self-exclusion request linked to a medical referral.
The majority of Personal Data Depobos holds about you is provided directly by you: during Account registration, when completing KYC verification, when making deposits or requesting withdrawals via Malaysian payment methods (including Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, DuitNow, FPX), when contacting customer support, or when completing surveys or promotional forms.
Certain Technical Data is collected automatically when you access the Platform — including IP address, device identifiers, browser characteristics, session durations, pages visited, and geolocation at country or city level (e.g., Kuala Lumpur, Penang, Johor Bahru). This data is collected through our web servers, analytics tools, and Cookies (see Section 8).
We may receive Personal Data from third-party service providers including: identity verification agencies (for KYC processing), payment processors (for transaction validation), fraud detection services, and analytics providers. All such third parties are contractually bound to handle your data in accordance with applicable data protection standards.
We process your Personal Data for the following principal purposes:
Depobos processes your Personal Data on one or more of the following legal bases:
Depobos does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may, however, share your Personal Data with the following categories of recipients where necessary:
Our commitment: All third-party recipients of your data are contractually required to process it only for the specific purpose for which it was shared and to maintain confidentiality and security standards consistent with this Policy.
Cookies are small text files stored on your device when you visit a website. They allow the Platform to recognise your device on return visits, remember your preferences, and collect anonymous analytics data about how users interact with the site.
You may control the use of non-essential Cookies through your browser settings or our in-Platform Cookie preferences centre. Please note that disabling certain Cookies may affect the functionality and performance of the Depobos Platform.
Depobos retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes or enforce our agreements. The following general retention periods apply:
At the end of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with our data destruction procedures.
Depobos implements a layered security framework to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our primary security measures include:
Notwithstanding these measures, no internet-based data transmission or storage system is guaranteed to be 100% secure. You play a role in your own data security by maintaining a strong, unique password and enabling 2FA on your Account.
If you suspect that your Account has been compromised or that your Personal Data has been accessed without authorisation, please contact Depobos support immediately via live chat so we can investigate and act promptly.
Subject to applicable law, you hold the following rights in relation to your Personal Data held by Depobos. To exercise any of these rights, please contact us via live chat or email as set out in Section 16.
You have the right to request a copy of the Personal Data we hold about you and information about how we process it. We will respond to verified access requests within 30 days.
You have the right to request correction of any inaccurate or incomplete Personal Data we hold about you. Account details can be updated via your Profile settings; KYC-linked data updates require submission of supporting documentation.
You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected. This right is subject to overriding legal retention obligations — data we are legally required to retain (e.g., KYC records, transaction logs) cannot be deleted before mandatory retention periods expire.
You may request that we restrict the processing of your Personal Data in certain circumstances — for example, while you contest the accuracy of data we hold, or where you have objected to processing based on legitimate interest.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive a structured, commonly used, machine-readable copy of your Personal Data for portability to another service.
You have the right to object to processing of your Personal Data where we rely on legitimate interests as the legal basis. You also have an absolute right to object at any time to the use of your data for direct marketing purposes.
Where processing is based on your consent (e.g., marketing emails, non-essential Cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
We will respond to all verified rights requests within 30 calendar days. In complex cases, this may be extended by a further 30 days with prior written notice. We reserve the right to verify your identity before processing any rights request.
The Depobos Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect Personal Data from persons under the age of 21, and we do not permit persons under 21 to register an Account or access any gaming or betting feature.
Age verification is a mandatory component of our KYC process. Any Account found to be held by a person under the age of 21 will be immediately suspended, all balances will be frozen pending regulatory guidance, and we may report the matter to relevant authorities as required under our licensing obligations.
If you become aware that a minor has accessed the Platform or submitted personal data to us, please notify us immediately via our support team so we can take appropriate action.
Depobos operates under international licensing and may engage service providers located outside Malaysia — including in the European Economic Area, Singapore, and other jurisdictions. Where your Personal Data is transferred internationally, we take appropriate steps to ensure it is protected to a standard consistent with this Policy, including through:
The Depobos Platform may contain references to payment providers such as Touch 'n Go eWallet, Boost, and GrabPay, or brief descriptions of third-party services relevant to Malaysian users. Where you choose to use a third-party payment service or follow a reference to an external site, the privacy practices of that third party will apply to your interaction with them. Depobos is not responsible for the privacy practices of any external parties and encourages you to review their respective privacy policies.
Depobos reserves the right to update, modify, or revise this Privacy Policy at any time. Material changes will be communicated to registered Players via email notification and/or a prominent notice displayed on the Platform. The "Last Updated" date at the top of this Policy will be revised to reflect the date of any amendment.
Your continued use of the Platform following notification of a material amendment constitutes your acceptance of the revised Policy. If you do not accept the changes, you should discontinue use of the Platform and contact us to request Account closure and data deletion in accordance with Section 11.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Depobos handles your Personal Data, please contact us through the following channels:
For formal data subject rights requests, please include: your full name, registered email address, Account username, and a description of your request. We may ask you to verify your identity before processing your request.
Response Commitment: All verified data subject requests will receive an initial acknowledgement within 3 business days and a substantive response within 30 calendar days of receipt. Complex requests may require an additional 30-day extension, of which you will be notified in advance.
Privacy protection at Depobos isn't a compliance checkbox — it's an active, ongoing commitment that shapes how we build and operate the Platform.
All data transmitted between your device and Depobos servers is protected using industry-standard TLS encryption. Your Account credentials, payment details, and personal information are never transmitted in plain text.
Depobos does not sell, rent, or trade your Personal Data to third parties for marketing or commercial purposes. Your information is used only to operate your Account, process payments, and keep the Platform secure.
KYC documents, financial data, and Player credentials are stored in dedicated, access-controlled environments completely separate from general Platform systems — reducing attack surface and limiting internal exposure.
Access, rectification, deletion, restriction, portability, and objection — these are real rights you can exercise at any time. Depobos commits to responding to all verified rights requests within 30 calendar days.
We don't hold your data indefinitely. Retention periods are defined, documented, and enforced. Data is securely deleted or anonymised once the purpose for which it was collected no longer applies.
Questions about your data? Our support team is available around the clock. Privacy-specific requests are routed to the appropriate internal team, with priority handling for data subject rights requests.
Now you know exactly how your data is handled. Depobos is built on transparency — from our game fairness standards to the way we treat your personal information. Visit our homepage or check our FAQ for anything else you need to know.
⚠ For players aged 21 and above only. Play responsibly. Gambling can be addictive — know your limits.